Collaboration

We have many years’ experience in implementing collaboration systems, such as

  • Enterprise Project Management sites
  • Quality Management systems
  • Helpdesk solutions
  • Reporting from ERP systems
  • Workflow automation

Case Study

In 2012, AZc was appointed to implement a Quality Management System (QMS) for CAT-WWL

  • CAT-WWL required a central system to improve quality management across branches
  • Several QMS processes were analysed, i.e. Non-Conformance Reports etc.
  • MS SharePoint was selected as the collaboration platform for the new QMS
  • Legacy system data was migrated from Lotus Notes to the new system
  • In total 100+ users across South Africa were added and trained on it
  • Workflows were built to automate key Quality Management processes

As a result, both internal / external quality audits were vastly improved and easier to manage