We help customers to improve their businesses with

    • Business process management (BPM)
    • Continuous Improvement (CI)
    • Lean / Six Sigma methods

Key benefits

  • Improving Customer Experience (CX) to grow market share
  • Boosting output with improved processes and staff buy-in
  • Better accountability with process visibility and performance metrics

Case Study

In 2015 AZc assisted City of Cape Town’s Water and Electricity Dept’s to improve business processes, by implementing SAP mobile solutions:

  • All impacted processes were reviewed and improved
  • Most of these processes involved in-field assessments
  • New processes were drafted to show the envisioned state
  • Change management principles were applied to bring everyone onboard
  • This vastly improved their organizational buy-in towards a new state

How can we help you?