We enable enterprise content management with:
♦ Project Team sites for teams that need to collaborate on projects
♦ Communication sites for building new channels to engage target audiences
♦ Records Management sites for electronic filing and archiving
♦ Service Desk sites for managing your customer service
♦ Quality Management sites for managing ISO 9000 process management
♦ Management Reporting using enterprise system data on dashboards
♦ Sales Pipeline Management for streamlining Prospects / Customers comms
A big focus is on SharePoint Online with 10 years experience!
Case Study: CAT-WWL
In 2012 we implemented a Quality Management System (QMS) for CAT-WWL on SharePoint
♦ CAT-WWL required a central system to improve quality management across branches
♦ Several QMS processes were analysed, i.e. Non-Conformance Reports etc.
♦ Legacy content was migrated from Lotus Notes to a SharePoint platform
♦ Over 100 users across South Africa were added and trained on it
♦ Workflows were built to automate Quality Management processes
As a result, both internal / external quality audits were vastly improved and easier to manage.